YouTrack Internal Automation Engineer

In this role, you will

• Process and triage internal requests from JetBrains teams, from simple configuration requests to complex integrations with third-party tools.
• Design, develop, test, and maintain YouTrack workflows and apps.
• Help teams adopt best practices in YouTrack, setting up projects, fields, workflows, and automations.
• Own and maintain the codebase of existing automation and workflow modules, improving quality, observability, and performance.
• Gather requirements from teams, map their needs into YouTrack’s capabilities, propose architecture, and estimate trade-offs.
• Regularly collaborate and communicate with the development team.
• Contribute to internal documentation, templates, best practices, and training on how to use YouTrack.