Original listing text, shown exactly as published by the company.
WHAT YOU'LL BE DOING
- You independently manage a portfolio of mid-sized business customers and ensure they realize the full value of our solution.
- You establish and maintain strong, long-term customer relationships, deliver product demonstrations, and support customers in optimizing their use of our product.
- You engage closely with decision-makers and company founders, gain a deep understanding of their priorities, and proactively support them in achieving their objectives.
- You guide customers throughout the entire lifecycle and actively drive expansion and retention within your portfolio.
- You identify potential challenges at an early stage, lead solution-focused conversations, and ensure sustained customer satisfaction.
- You analyze customer usage and behavior to derive concrete actions that maximize customer success with our solution.
- You actively promote customer engagement, gather impactful success stories, and share best practices across the customer base.
- You collaborate closely with cross-functional teams such as Marketing, Sales, Product Development, and Technical Support to deliver a seamless end-to-end customer experience.
WHAT YOU'LL GET IN RETURN
- The freedom, trust, and tools to do what you love and make an impact in a purpose-driven company, committed to doing genuine good in the digital world.
- Enjoy a high degree of flexibility with tailored working hours, choice of work location, and benefits that support your lifestyle, health, and family needs.
- Join a secure, future-focused role in a dynamic scale-up positioned to make a major impact in the rapidly expanding Security & Compliance market.
- Grow along expert or leadership paths with support from employee accelerator programs, bi-annual feedback cycles, and a personal training budget.
- Work in an environment that values autonomy, rapid decision-making, a flat hierarchy, and collaborative, eye-level communication to keep things moving forward.
THE QUALITIES YOU’LL NEED TO SUCCEED
- Strong communication skills with a passion for product demos and meetings
- Proactive, independent work style with a strong team spirit and excellent prioritization skills
- Interest in compliance & security – we’ll teach you everything you need to know
- Experience with software products and their development is a plus
- Enthusiasm for a dynamic, fast-paced environment with continuous growth and development
- Fluent German (C2) and English skills, both written and spoken, are required
LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS
No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen.…
