Original listing text, shown exactly as published by the company.
What You'll Do
Knowledge Management & Content Creation
- Create, update, and maintain Confluence pages and knowledge assets
- Turn existing team knowledge into clear, structured, and usable documentation
- Improve outdated, fragmented, or inconsistent content
- Follow standards for content structure, formatting, tagging, and taxonomy
- Help maintain a reliable source of truth for internal teams and AI tools
Delivery & Execution
- Deliver assigned work on time and to standard
- Manage multiple tasks and priorities with consistency and attention to detail
- Take ownership of work from intake through completion
- Flag blockers early and keep stakeholders informed on progress
- Support ongoing content maintenance and updates as needs change
Quality & Documentation Hygiene
- Produce accurate, complete, and easy-to-use content
- Apply team standards consistently across documentation and knowledge assets
- Review your work carefully and incorporate feedback quickly
- Help keep the knowledge base clean, organized, and up to date
AI Tools, Scaled Support & Project Work
- Use AI tools to support drafting, structuring, and improving content
- Work with platforms such as ChatGPT, Claude, Gemini, Workato, or similar tools as part of day-to-day execution
- Support scaled team workflows, AI tooling, and internal projects that improve efficiency and knowledge access
- Contribute to AI-related work that helps prepare content and workflows for future scale use cases
- Partner with the team to identify simple ways AI can improve speed, consistency, and usability
SC Training Content Support ○ Support the creation of SC Training content as needed
- Help translate internal processes and knowledge into learning content or guided enablement materials
- Contribute to training assets that improve internal readiness and knowledge adoption
A bit about you
- Strong project management experience — you know how to stick to deadlines and take ownership of your work
- Experience managing or structuring internal documentation platforms (Confluence experience is a strong advantage)
- Hands-on experience with AI tools such as Claude, ChatGPT, Gemini, Workato, or similar platforms…
