Associate Medical Director/Principal, Payer Partnerships

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

As Associate Medical Director/Principal, Payer Partnerships you will support Headway’s health plan relationships, external thought leadership strategy and continue expanding Headway’s provider network impact. You’ll work cross-functionally with teams across Headway, including Payer, Product, Growth, Marketing, Data & Analytics, and others.

As the only tech-enabled behavioral health Managed Services Organization (MSO) built with entirely in-house software, Headway has an unprecedented opportunity in the clinical space. Today, we support more than 70k Clinicians and hundreds of thousands of patients. Building a best in class digital product will impact clinicians and patients nationwide.

You’ll be great for this role if

• You are a Psychiatrist (MD/DO) or Clinical Psychologist (PhD)  – you have 3+ years of experience as a clinician with experience operating in a fast-paced, high growth business.
• You bring 2+ years of experience working in payer or partnership roles, ideally in technology environments.
• You are an industry influencer –  with demonstrated passion for reimagining how behavioral health is delivered and measured. This likely means you’ve worked in health plans, health systems, and / or healthcare startups. You speak at industry conferences.
• You are a proven thought leader with peer-reviewed publications, mainstream media articles, and/or other expert content.
• You’re effective at communicating clinical information to non-clinical staff and can distill complex clinical processes and language in order to move product implementation forward. You have worked in a position that required communication with large populations, including leading presentations. Storytelling is one of your superpowers.
• You have strong analytical skills and are experienced in interpreting and synthesizing data & research insights to inform strategy, drive innovation, and clearly demonstrate scientific and organizational value to customers.
• You are a creative thinker who loves white space and can explore data in new and different ways, expanding the way the field thinks about common problems.
• You are excited to explore patient outcomes in a large data set, extracting key insights and informing what to build next
• You are familiar with clinical quality measurement and peer review systems in healthcare.
• You are a collaborator – eager and adept at working in concert with product, operations, and sales teams to infuse clinical strategy across the org.
• You have general familiarity with healthcare regulations and laws surrounding corporate practice of medicine.
• You have past experience with a healthcare tech company and/or startup.

You are based on or near the East Coast and are willing to travel.

You Will

• Support Headway health plan partnerships and strategy
• Promote external relations with Payers through relationship building, presentations/reporting, sales meetings, and conference participation
• Drive creative, innovative, exploratory data analyses to prove patient outcomes, generate novel insights, shape strategic direction, and demonstrate scientific and strategic value to customers
• Develop a critical understanding of how mental health clinicians utilize digital tools to deliver high quality care and document in a compliant manner
• Work collaboratively with cross functional teams including product, design, growth, marketing, payer relations, data & analytics, and operations
• Be willing to travel.