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A remote Customer Success role at EQ Bank | Equitable Bank.
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“This is my first invitation to an interview since I have been applying since April.”
Original listing text, shown exactly as published by the company.
Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer experience across all channels of communication. An integral member of the Digital Banking team, this individual will collaborate daily with Digital Operations, IT Operations, and Global Security & Marketing teams.
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EQ Bank | Equitable Bank
Customer Success
Equitable Bank is a Canadian Schedule I bank that operates its digital banking platform, EQ Bank. It offers a range of online banking services including high-interest savings accounts and GICs, alongside personal and commercial banking solutions.
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