Original listing text, shown exactly as published by the company.
About the Role
We are seeking a technical Business Applications Administrator (Salesforce) to support and enhance our Salesforce platform while partnering closely with engineering and go-to-market teams. This role is hands-on and execution-focused. You will administer Salesforce, implement well-defined solutions, support Sales and Marketing users on the front line, and collaborate with developers, analytics, and operations partners to deliver reliable, scalable systems. This role is ideal for someone who is technically strong, service-oriented, and ready to grow their impact within a mature Salesforce environment.
What You’ll Do
Technical Partnership & Delivery
- Partner with Salesforce Developers, RevOps, Analytics, Marketing Ops, Sales, Marketing, and IT to implement Salesforce solutions
- Translate business requirements into clear, technically accurate user stories and functional designs
- Contribute to technical solution discussions and design reviews
- Implement configurations aligned to established architecture and best practices
- Support testing, validation, and post-release activities
Salesforce Administration (Hands-On)
- Perform day-to-day Salesforce administration and configuration
- Build and maintain Flows, validation rules, custom objects, fields, record types, and automation
- Manage users, roles, profiles, permission sets, and access controls
- Create and maintain reports and dashboards for Sales and Marketing teams
- Support data hygiene, imports/exports, and governance standards
- Work in sandboxes and support deployments and releases
Frontline Field Support
- Serve as a first-line and technical escalation point for Sales and Marketing users
- Troubleshoot Salesforce issues impacting active deals, pipeline reporting, and GTM workflows
- Provide timely support and guidance to unblock users
- Participate in office hours and user enablement sessions
- Capture recurring issues and escalate or translate them into system improvements
Integrations & Systems
- Support existing integrations with marketing, analytics, and billing systems
- Assist in diagnosing integration and data synchronization issues
- Partner with developers during integration testing and issue resolution
What We’re Looking For
Required Qualifications
- 4+ years of experience in a Salesforce-focused technical role
- Salesforce Administrator certification (required)
- Salesforce Advanced Administrator certification (required)
- Strong hands-on Salesforce administration experience (Sales Cloud)
- Experience working in Scrum / Agile environments (required)
- Ability to partner effectively with developers and technical teams
- Comfort working with Salesforce data models, automation, and reporting
- Experience supporting Sales and Marketing users in a fast-paced environment
- Strong troubleshooting, analytical, and communication skills
Strongly Preferred
- Agentforce Certified
- Familiarity with SOQL and Salesforce metadata
- Experience supporting B2B SaaS go-to-market teams
Nice to Have
- Experience with tools such as HubSpot, Marketo, NetSuite, or similar
- Exposure to CI/CD or Salesforce release automation
Base Salary Range
$111,000 - $130,000 USD
