Business Development Director - Cleveland

THE ROLE

In this role, you’ll lead the charge in expanding Daniels Health’s footprint in the acute care space. You’ll take ownership of an existing customer portfolio while building strong relationships, identifying growth opportunities, and driving strategic account development. This is a high-visibility role perfect for someone who thrives on connecting with stakeholders, navigating complex healthcare environments, and delivering results.

Responsibilities

• Develop and execute strategies to drive revenue growth, reduce costs, and improve profitability.
• Grow the client base and expand the regional book of business to meet annual targets.
• Plan and manage customer outreach using Salesforce to identify new opportunities.
• Travel within the territory to meet prospects and strengthen client relationships.
• Maintain existing client relationships and support smooth transitions to account managers.
• Present our full range of products and services to key stakeholders.
• Align client needs with business strengths and prepare tailored proposals.
• Collaborate on contract development and lead negotiations with clients.
• Research market trends and identify new business opportunities.
• Support upselling and portfolio growth within existing accounts.
• Track performance and work with the Account Manager to refine strategies and improve results.

Requirements

• 7+ years of industry experience
• Strong relationship building and stakeholder management skills
• Experience with design and implementation of business development strategies
• Strong conflict resolution capabilities
• Proven ability to negotiate
• Hospital services or related service industry experience highly desirable
• Excellent verbal and written communication skills
• Possesses self-motivation and the ability to motivate a team
• Strong presentation skills with value based selling confidence
• Outstanding computer-based skills; Salesforce.com, Microsoft Office, etc.