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A remote role at Centivo. Bachelor's degree preferred, or equivalent combination of education and experience.
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“This is my first invitation to an interview since I have been applying since April.”
Original listing text, shown exactly as published by the company.
We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.
The Client Success Manager (CSM) provides the day-to-day operational support that keeps Centivo's client experience running smoothly. This is an intermediate, client-facing role: the CSM attends and supports client meetings and open enrollment sessions, supporting the Client Success Executive (CSE) who leads the relationship. The CSM partners closely with the CSE to execute the operational work behind renewals, escalations, and ongoing plan administration — resolving claims, benefit, and enrollment issues; coordinating across internal teams and external vendors; and keeping client-facing systems, workbooks, and communications accurate and current.
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Centivo provides a health plan solution designed for self-funded employers. Their model aims to lower healthcare costs and improve the quality of care for employees through a primary care-centered approach.
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