CRM Marketing Manager - US Physicians

Hi, we’re AMBOSS and we’re searching for a CRM Marketing Manager to support our US Physicians group!

You will

• Own the end-to-end strategy, implementation, and continuous optimization of multi-channel lifecycle journeys (Email, Push, In-App) within Braze.
• Act as the single point of contact to internal stakeholders, translating high-level business goals into actionable CRM workflows that drive conversion and retention.
• Own the reporting suite for CRM performance. You will move beyond open rates to analyze LTV, ROI, and incremental lift, providing actionable insights to the leadership team.
• Spearhead the expansion of our communication ecosystem by integrating and scaling new channels (e.g., Push, SMS)
• Innovate in the AI and Automation space to create applications and solutions for the team and the market

You bring

• Experience in the multichannel CRM environment (mobile/email/web).
• A growth mindset to create campaigns that can move the needle and increase our market share
• Affinity and interest to try new technologies
• Knowledge of marketing automation software (e.g. Braze, Hubspot) and experience with data visualization tools such as Looker
• Experience with HTML, CSS and javascript-type languages like AMPscript

Benefits:AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony.

🌴 Rest & Time Off (30 paid vacation days, AMBOSS holiday, personal purpose day and more)

🥙Food & Office Comfort (Daily healthy breakfast & lunch by in-house chef in Berlin HQ, AMBOSS daycare, work remotely from other office spaces in Cologne, Sardinia, Cape Town)

🏃 Health, Fitness & Mobility (Urban Sports Club -M plan- , Fitbit Versa 3, Deutschland Ticket…)