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A remote Customer Success role at Hire Hangar. Prior guest communications, customer service, or hospitality experience
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“This is my first invitation to an interview since I have been applying since April.”
Original listing text, shown exactly as published by the company.
In this role, you'll be the guest's point of contact during your assigned hours for a portfolio of 108+ short-term vacation rental cabins in the Smoky Mountains. We provide guests with round-the-clock, 24-hour support, and this role covers the hours our local, on-site team is off — primarily evenings. It's a weekend-driven business that runs 365 days a year. Your ability to stay calm under pressure, solve problems independently, and coordinate with local vendors will be essential to keeping guests happy and the daytime team set up for a smooth handoff.
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