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A remote role at Arctic Wolf.
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Original listing text, shown exactly as published by the company.
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Review and process deal registrations submitted by Channel Partners, identifying and addressing issues using sound judgment within established guidelines.
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Serve as a data steward by supporting accurate Partner, Prospect, and Customer account creation, along with ongoing data maintenance in Salesforce, following defined processes.
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Assist with Partner Operations reporting via SFDC dashboards, as assigned.
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Help resolve questions and issues related to deal registrations, account creation, and Partner Operations requests.
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Respond independently to inquiries related to deal registrations, opportunities, and other Partner-related topics, ensuring responses are clear, timely, and helpful.
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Provide backup support to adjacent Sales Operations teams as needed, helping to maintain continuity of operations.
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Support special projects as they arise, contributing to broader operational priorities.
Key Skills
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Excellent communication skills: verbal, written
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Motivated, organized, self-starter
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Ability to work in a fast-changing environment, while maintaining work quality and attention to detail.
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Two or more years’ experience in sales/channel operations, or a similar role.
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Salesforce.com (SFDC), or equivalent Customer Relationship Management tool
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Undergraduate degree from an accredited university.
Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S.…
Arctic Wolf
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Arctic Wolf is a cybersecurity company specializing in security operations. It provides a cloud-native platform and concierge security team to help organizations detect and respond to cyber threats.
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