Director, Grocery & Retail Services

About the Role

You will lead strategy and execution for a portfolio of new bets within our Merchant Services business. Some of these bets exist already, others are just ideas and prototypes for you to validate, stack rank, and drive to fruition.

You will partner deeply with product, engineering, and design to develop a vision for the future of ecommerce as well as the tactical steps to building solutions that get us there.

You will report into a Sr Director within our New Verticals organization and manage a team of direct & indirect reports. This is a hybrid role with a willingness to consider remote applicants. Travel cross-country will be required 3-4 times per quarter on average.

You’re excited about this opportunity because you will…

• Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details.
• Strategize. From first principles, you’ll develop a strategy to turn DoorDash into an indispensable partner to our merchants owned B2C and B2B ecommerce experiences.
• Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes and feed back to your larger roadmap.
• Analyze. You’ll assess the operational and financial impacts of your decisions, and use your judgement to balance the short and long term trade offs.
• Lead and collaborate. You’ll work with a cross-functional team, including engineering, marketing, design, product, and more, as well as lead and develop your own pod to build.

We’re excited about you because…

• You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
• You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
• You are a leader. You have 5+ years of experience managing high-performing teams and 10+ years of experience.
• You have experience building, managing, and going to market with B2B software products. You have passion for solving end user problems, but you also understand how to price, go-to-market, and sell into large and small enterprises.
• You have completed your BS/BA Degree, an MBA is a plus

We expect this position to be filled by 7/26/26.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.