A hybrid Engineering Leadership role at Jet Support Services, Inc..
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Own the business relationship
Serve as the dedicated product leader for your assigned business units as the single point of contact for all product needs, escalations, and roadmap conversations
Build deep relationships with business unit leaders and stakeholders; understand their goals, constraints, and workflows well enough to anticipate needs before they are articulated
Represent your business units’ priorities clearly within the technology organization, and represent technology’s capabilities and constraints clearly back to the business
Drive intake and prioritization
Translate business needs into structured, prioritized intake for Solution Architects and engineering teams
Own the “what” and the “why” not the “how”; partner closely with Solution Architects who own end-to-end delivery
Maintain living spec libraries for your BUs: clear, up-to-date requirements that drive AI agents and replace traditional PRDs
Make hard prioritization calls, communicate tradeoffs transparently, and protect the team from scope creep while keeping stakeholders bought in
Work AI-first
Use AI tools as a standard part of your daily workflow — synthesizing user interviews and support tickets, generating first-draft requirements, analyzing adoption data, and accelerating every part of the discovery-to-delivery cycle
Model what an AI-first product leader looks like for the broader organization
Stay current on AI tooling and capabilities relevant to your BU; proactively identify opportunities to apply AI to BU workflows and products
Lead and develop your team
Manage 1–3 Product Managers; provide direction, coaching, and clear expectations
Develop your team’s product craft: stakeholder communication, prioritization discipline, AI-assisted requirements, and domain knowledge
Measure and communicate impact
Define what “success” looks like for your BUs’ product investments and track it
Own adoption metrics; understand whether what gets built is actually being used and driving value
Communicate progress, blockers, and outcomes clearly to both business and technology leadership
Required
7+ years of product management experience, with at least 3 years in a senior or lead PM role
Demonstrated experience using AI tools in your product work — not just awareness, but active, daily use; we want to see how AI has changed how you do your job
Proven ability to build deep, trusted relationships with business stakeholders and become their go-to technology partner
Track record of translating ambiguous, poorly-defined business needs into clear, prioritized product plans
Strong written communication skills; able to write requirements and product documentation that engineers and AI agents can actually work from
Experience managing at least one direct report
Chicago-based; able to be in the office a minimum of 3 days per week
Experience working in or alongside enterprise SaaS, B2B software, or complex multi-stakeholder technology environments
Experience building or contributing to a spec-driven or AI-assisted delivery model
Experience in a high-growth, transformation environment where the playbook was still being written
Not required
Aviation or MRO (maintenance, repair, overhaul) domain experience — we will teach you the domain; you bring the product instincts, curiosity, and relationship skills to learn it quickly
This role is a great fit for someone who is energized by being the person a business unit actually relies on — not a ticket queue, not a project coordinator, but a real product partner. You are curious enough to learn a new domain quickly, structured enough to bring order to ambiguity, and confident enough to make prioritization calls that will disappoint someone. You see AI as a tool that makes you better at your job today, not a future trend to watch. And you are excited about the opportunity to help define what an AI-first product organization looks like, because we are building it right now.
Jet Support Services, Inc.
Engineering Leadership
19 open roles on Sydicom
Jet Support Services, Inc. (JSSI) is a maintenance support and financial services provider to the aviation industry. The company offers hourly cost maintenance, or Power by the Hour, programs for corporate and private aircraft engines, APUs and airframes. The company's JSSI Parts & Leasing division provides parts, engine and APU leasing support for approximately 10,000 aircraft maintenance events each year. Following the acquisitions of TRAXXALL, SierraTrax and Conklin & de Decker, JSSI also offers aircraft consulting services and software to support aircraft owners and operators with aircraft maintenance tracking, acquisition, financing and operating decisions.
Source: Wikipedia