Director of Product Management (Internal AI Product Strategy & Ops), Remote

Primary Duties

• Own the ongoing internal AI strategy and operating model: decide which capabilities to invest in, which to retire, and keep the model current as tools and needs change.
• Set product direction for the internal knowledge/context layer and the library of reusable skills, agents, and workflows; set priorities and partner with engineering and data on delivery.
• Own the standards, governance, and trust model with security, legal, and the AI Governance Committee so employees move fast within clear, safe guardrails.
• Own the metrics that show whether the internal AI investment is paying off (adoption, reuse, change in how work gets done) and reset priorities each cycle.
• Set the adoption strategy and the bar for what scales company-wide; deliver through L&D, an ambassador network, and department leaders.

Minimum Qualifications

• 12+ years of experience, including ownership of a strategic program or internal function. (Senior Director: 15+ years with prior Director-level leadership.)
• A track record setting strategy and running operations for a company-wide capability, sustained over time, not just stood up once.
• High fluency with modern AI tools and a clear point of view on where they are heading and what that means for an internal operating model.
• Evidence of working across departments and partnering with governance, security, or legal to land something durable.

Preferred Knowledge, Skills and/or Abilities

• Familiarity with AI assistants and coding agents, internal knowledge or search platforms, or skill and plugin ecosystems.
• Experience owning the operating model for an internal platform with many stakeholder teams.
• Experience partnering with security, legal, or governance functions on responsible AI use.
• Background in healthcare or another regulated industry.

Physical Requirements

Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.