Director of Product, North

Responsibilities

• Own North's strategy and roadmap, making clear tradeoffs across agent capabilities, enterprise readiness, surfaces, and growth.
• Own the metric tree and the experimentation programs that moves activation, retention, and expansion.
• Drive cross-functional alignment across engineering, design, research, sales, customers and partners.
• Engage enterprise customers directly to discover direction with qualitative and quantitative evidence.
• Partner with research and engineering to turn model capabilities into differentiated product.
• Build, coach, and lead the North product team and its operating cadence, in partnership with Engineering and Design.
• Lead the North technical documentation product and team.

Requirements

• 10+ years of product management, including 5+ managing other PMs.
• Track record of owning a product or platform end to end with measurable impact on adoption, retention, and revenue, ideally in enterprise SaaS.
• Product strategy chops: a clear point of view, and the ability to bring an organization along.
• Proven experience of high craft high product sense.
• Experience working directly with high-stakes customers and ecosystem partners.
• Analytical by default: define metrics, instrument the product, run and interpret experiments.
• Experience with AI-first product management.
• Experience with a least a few domains of: Agentic AI, LLMs, Automation, Productivity, Enterprise security and compliance.

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.