Director of Strategic Accounts

About the Role

Counsel Health is seeking a Director of Strategic Accounts to drive new business development and growth across our most critical enterprise relationships, including health plans and strategic partners. This role is ideal for a senior, consultative sales/client success operator with experience navigating complex multi-stakeholder healthcare buying processes in an early-stage environment.

You will own deals end-to-end, partnering closely with the SVP, Commercial to support early customer relationships and high-priority B2B sales opportunities. This role spans the full pre- and post-sales lifecycle and is expected to develop deep fluency across deal execution, account performance, and expansion strategy.

As a data-driven sales leader, you are responsible for all account-level reporting, analytics, and insight generation; translating customer performance, market signals, and operational data into clear, actionable recommendations on commercial strategy and long-term growth.

What you’ll do

• Identify, develop, and close new business opportunities with enterprise healthcare buyers as well as contribute to go-to-market strategy, pricing discussions and sales enablement materials.
• Manage complex, multi-stakeholder sales cycles involving clinical, technical, legal, and executive teams.
• Build strong relationships with decision makers across health plans and digital health partners, servicing as the primary point of contact pre and post sale.
• Prepare and synthesize reporting and insights for the SVP, Commercial, supporting pipeline, deal progress, and performance across new and existing accounts.
• Support onboarding, expansion opportunities, and ongoing relationship management, including gathering customer and market needs to help inform product roadmap and features.
• Ensure client satisfaction and alignment while expanding Counsel’s relationship to multiple stakeholders.

What you’ll bring

• 7+ years of professional experience; ideal candidate will have 2+ years in an analytical professional services role in consulting, banking/PE and 2+ years in a business development and account management role.
• Experience in healthcare, digital health, health tech, or related consumer technology industries is highly preferred.
• Expertise in both the pre-sales and post-sales process, executing contracts and expanding Counsel’s footprint in large complex healthcare and consumer health organizations.
• Ability to navigate complex multi-stakeholder ecosystems, building consensus and providing innovative solutions.
• Motivation to build and navigate ambiguity; you are highly energized working in a fast-paced, early-stage company with evolving processes.

Location for this role:NYC - hybrid, Boston - hybrid, East Coast - remote