Original listing text, shown exactly as published by the company.
Responsibilities
People Operations Leadership
- Lead and develop a high-performing global team
- Establish operating models, SLAs, and metrics to improve quality and efficiency
- Own contingent workforce strategy and management and make key decisions as it relates to the business (including vendors, compliance, cost)
- Oversee global onboarding operations to deliver a consistent, high-quality new hire experience
- Guide People Operations workstreams for company-wide initiatives (e.g., M&A)
- Drive strategic priorities in partnership with Finance, Audit, Legal, Procurement, People Technology, Talent Acquisition, Workforce Planning, HR Business Partners, and HR PMO
- Influence decisions and ensure execution; act as a trusted advisor on People Operations
- Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working
Global Mobility
- Oversee global mobility and immigration programs
- Serve as escalation point for complex immigration and relocation matters
- Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness
Service Delivery & Innovation
- Own service delivery strategy and continue to modernize our support model in partnership with technology teams
- Simplify and standardize employee-facing processes and knowledge management
- Expand support through automation, self-service, and AI
- Leverage data to identify friction, measure performance, and improve outcomes
- Advance adoption of AI and emerging technologies to enhance the employee experience
Compliance & Governance
- Own the global HR Compliance program (policies, controls, risk, governance)
- Oversee HR risk initiatives (SOX, HRIS data integrity, background checks, work authorization)
- Partner with Legal, Privacy, Trust & Security, and Internal Audit to strengthen controls
- Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy via audits
- Track regulatory changes and adapt programs proactively
Requirements
- 10+ years in People Operations or HR Operations
- Experience leading global teams in complex environments
- Expertise in service delivery and platforms, compliance, contingent workforce, mobility, and immigration
- Track record leading large-scale, cross-functional initiatives
- Strong stakeholder management and influencing skills; clear communicator
- Data-driven with strong operational rigor
- Balances strategy and execution with strong ownership
- Experience leveraging AI and automation to improve operations
- Strong understanding of US employment law; working knowledge of international HR compliance
Preferred Qualifications
- Experience in a global technology or SaaS company
- Experience transforming People Operations at scale across company stages
- Demonstrated focus on innovation and continuous improvement
Compensation
US Zone 1…
