Original listing text, shown exactly as published by the company.
About the Role
Design at Ramp looks very different than it did a year ago: we’re building tools and agents, designing memory, shipping PRs, and rethinking the process every few months as new capabilities unlock. A few things have not changed, the role of design is to distill problems to their essence, obsess over craft and delight where it matters most, know customers deeply and advocate for them, lead with creativity and storytelling, and keep it fun, because a product built with joy always wins.
We're looking for a Director of Product Design to lead a team of builders across some of our highest-priority bets. This role is for you if you’re excited by:
- Leading through craft, setting vision and unlocking customer impact: you will define where a product should go, then jump into the details with the team to unblock, teach, and ship. You raise the bar through product judgment, design craft, and your ability to make everyone around you better.
- Actually shipping and demonstrating real impact: You'll start by owning a product area and team to build trust and get your bearings at Ramp, with room to take on broader leadership over time. You'll stay close to customers and ship meaningful work alongside your designers, product managers and engineers.
- Building the environment where great work comes from: clear roles, high standards, low ego, and just enough structure to keep the bar high without slowing people down. That means building a caring yet demanding structure, investing deeply in people — coaching, feedback, growth — so designers can do the best work of their careers and develop in this new age of Design.
It’s never been a more interesting time to build.
Please note that this role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 3 days/week.
What You’ll Do
- Lead and grow a high-performing team of product designers
- Own product vision and design direction across critical product areas
- Partner with product and engineering to shape strategy and deliver customer impact
- Stay close to customers and use their feedback to guide product decisions
- Jump into the work when needed to unblock teams and accelerate progress
- Create clarity, raise quality, and help teams ship faster
- Raise the bar for product thinking, interaction design, systems thinking, and craft
- Coach designers through clear feedback, high standards, and strong mentorship
- Help define how design works in an AI-native world
- Build strong partnerships across product, engineering, data, and design
What You Need
- Experience leading and developing high-performing product design teams
- Strong product judgment, design craft, and systems thinking
- Track record of shipping products with meaningful customer and business impact
- Deep customer empathy and comfort operating in ambiguity
- Ability to influence across functions and develop exceptional talent
- Curiosity that borders obsession over how AI changes the nature software and how we work
Nice to Haves
- Founder or early-stage startup experience
- Experience designing AI-native, automation, or agentic systems
- Experience building workflow or operations tooling
- Experience leading managers or multi-layered teams
- Comfort working closely with technical teams on implementation details
