Original listing text, shown exactly as published by the company.
Responsibilities
In this role, you’ll
- Establish the standard for ROI analysis across R&D; lead business case development for new product launches and feature investments to help prioritize the R&D roadmap based on financial returns and strategic value.
- Translate long-term product strategy into a sustainable, repeatable financial framework that underpins our Long-Range Planning (LRP) scenarios.
- Partner closely with R&D leadership to assess product performance and evaluate roadmap investments over both short- and long-term horizons.
- Provide strategic financial insights to guide investment decisions and drive optimal resource allocation across the product portfolio.
- Collaborate cross-functionally to identify growth levers, optimize margin drivers, and improve structural cost efficiencies.
- Oversee the development of flexible financial models to support ad-hoc analysis, scenario planning, and potential M&A opportunities.
- Synthesize and communicate complex financial data into clear, actionable insights for executive stakeholders and cross-functional business partners.
- Lead, mentor, and develop a high-performing team of 3 to 4 financial analysts supporting our Engagement and Channel products.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required
- 12+ years of FP&A experience in progressive financial roles
- Strong financial modeling skills, with experience completing product forecasts (revenue & COGS), pricing impacts, and knowledge of common tech industry metrics
- Experience evaluating product business cases, including customer adoption trends, unit economics, and pricing impacts
- Excellent business acumen and ability to influence stakeholders with data-driven insights
- Ability to thrive in fast-paced environments with evolving priorities and can effectively problem-solve across multiple teams
- Excellent verbal and written communication skills, including experience working with Senior Leadership (VP+)
- Proficiency in financial planning tools (Anaplan) and comfort working with large datasets
Desired
- Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience
- Familiarity with API/platform monetization models and usage-based revenue structures
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
