A remote Engineering Leadership role at DoorDash USA.
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Original listing text, shown exactly as published by the company.
As the Director of SMB Account Management for New Verticals, you will lead our Implementation and Account Management teams across SMB and select Mid-Market merchants.
You will own both performance and sales org design, driving retention and growth outcomes while designing and refining the operating model that enables scale. Unlike more mature parts of the business, many of our systems, segmentation models, and processes are still evolving. You will create clarity, structure, and accountability in an environment where not everything is fully built.
What we’re delivering to merchants is unique: a marketplace and platform ecosystem that enables customer acquisition, inventory digitization, advertising and fulfillment. The product suite continues to expand, requiring a leader who can operate effectively in ambiguity and translate evolving capabilities into merchant value.
You will report into the Senior Director within our SMB Sales organization and partner closely with Sales, Merchant / Sales Strategy & Operations, Product, Engineering, Marketing, Finance and Support to ensure merchants succeed on our platform.
You’re excited about this opportunity because you will…
Build & Architect the Function
Lead Through Ambiguity
Drive Merchant Growth & Performance
Be a Cross-Functional Connector
Lead & Develop Leaders
We’re excited about you because…
About You
We expect this position to be filled by 5/15/2026.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
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Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
DoorDash USA
Engineering Leadership
51 open roles on Sydicom
DoorDash USA operates a leading technology platform for on-demand delivery services. It connects customers with local restaurants and merchants, enabling convenient delivery of food, groceries, and other items. The company is widely recognized for its extensive network facilitating last-mile logistics.
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