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A remote Customer Success role at Workster Jobs. Native or fluent in Dutch (C1 level) with excellent written and spoken communication skills.
Keywords this role’s ATS scans for
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“This is my first invitation to an interview since I have been applying since April.”
Original listing text, shown exactly as published by the company.
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Provide high-quality customer support to Dutch-speaking clients via phone, email and live chat, ensuring clear, professional and timely communication.
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Handle customer enquiries, complaints and requests, resolving issues accurately and escalating when necessary to maintain service levels.
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Maintain detailed and accurate records of customer interactions in the CRM system, following company procedures and data protection policies.
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Collaborate with colleagues and other departments to ensure consistent service and swift resolution of complex cases.
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Contribute to continuous improvement by providing feedback on recurring issues and suggesting process enhancements.…
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Workster Jobs is an online recruitment platform. It connects job seekers with employers across various industries. The company is recognized for its presence in the Central and Eastern European job market.
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