Engineering Manager, FDE Infrastructure (NORAM)

What You'll Do

• Lead and mentor a team of Forward Deployed Engineers
• Drive end-to-end deployment of North in private cloud and on-premises environments
• Take ownership of customer success from technical implementation through delivery
• Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises
• Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments
• Optimize performance for OpenSearch, databases, and other K8s services
• Define scaling guidelines for GPU and CPU compute resources
• Build processes & technology that scales — we're growing fast.

What We're Looking For

• 5+ years of experience in software engineering with demonstrated leadership
• Hands-on experience deploying enterprise software at scale
• Strong expertise in cloud infrastructure (Azure, AWS, GCP)
• Experience with Kubernetes, Helm, and CI/CD pipelines
• High agency — you don't wait for permission to solve problems
• A doer mentality — you dig in and get stuff done
• Experience managing engineers in a fast-paced, high-growth environment
• Excellent communication skills in English.

Nice to Have's

• Fluency in additional European languages
• Experience with AI/ML infrastructure
• Background in enterprise security and compliance.

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.