Executive Assistant / Project Management VA (Part-Time)

Key Responsibilities

Project Management (CORE)

Manage and maintain workflows in monday.com

Create and update projects based on incoming emails (e.g., purchase orders)

Assign and track action items

Tag and communicate updates to the founder

Ensure all tasks are organized, updated, and completed

Provide weekly project updates/reporting

Inbox & Calendar Management

Monitor inbox and respond on behalf of the founder

Be CC’d into emails and proactively respond when needed

Manage calendar scheduling and confirmations

Ensure nothing slips through the cracks

Customer & Client Communication

Respond to website/customer queries via Shopify inbox/chat

Follow up with clients (especially wholesale orders needing nudges)

Maintain strong, professional communication tone

Admin & Operations Support

Assist with expense tracking using Google Sheets

Log and categorize expenses monthly

Help prepare financial data for accountant (light bookkeeping only)

Maintain organized systems across both businesses

General Support

Assist across both businesses as needed (pin business + design agency)

Help implement systems and improve workflows

Support scaling efforts through better organization

Requirements

Must-Have

Experience with project management tools (Monday.com preferred)

Strong admin + organizational skills

Excellent written English (client-facing role)

Customer service experience

Ability to work independently and proactively

Comfortable working with Google Workspace (Sheets, Gmail, Calendar)

Nice-to-Have

Light bookkeeping / expense tracking experience…