Forward Deployed Engineering Lead

REQUIREMENTS

Must-haves

• 🚀 Forward deployment or implementation leadership: You have led enterprise customer deployments in a forward deployment, implementation leadership, or technical customer success role at a high-growth B2B software company.
• 🏢 Enterprise customer experience: You have been on-site with large enterprise customers and driven measurable adoption outcomes across complex organizations.
• 🛠️ Technical fluency: You do not need to write the code, but you understand technical architecture, can challenge decisions when needed, and can demo credibly to a CTO.
• 🧭 Organizational navigation: You know how to find the real decision-maker, build trust across levels, and manage the cultural dynamics that make or break deployment success.
• 👥 Hiring and coaching: You have hired, onboarded, or developed technical customer-facing talent.
• ⚖️ Strategic judgment: You know when to build a function internally versus when to bring in partners, and you have the conviction to make that case to leadership.
• 🌍 English fluency: You are fluent in English and can lead high-stakes customer conversations with clarity and confidence.

Nice-to-haves

• 🗣️ European languages: You speak additional European languages that help you build trust with customers across the region.
• 🤖 Automation experience: You have worked with automation, workflow, integration, developer tools, or technical platforms used by IT, SecOps, or DevOps teams.
• 📈 Expansion mindset: You have helped turn initial enterprise deployments into broader adoption, renewals, or expansion opportunities.
• 🏗️ Zero-to-one leadership: You have built a new function, playbook, or operating model from scratch in a fast-growing software company.