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A remote Customer Success role at Workster Jobs. Native-level French and professional working proficiency in English (B2 or above)
Keywords this role’s ATS scans for
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“This is my first invitation to an interview since I have been applying since April.”
Original listing text, shown exactly as published by the company.
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Respond to inbound customer enquiries via phone, email, chat and social channels in French
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Provide accurate, timely and empathetic support for product, billing and account-related questions
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Troubleshoot technical issues, escalate to relevant teams and follow up to resolution
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Maintain high-quality interactions while meeting service level agreements and KPIs
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Document customer interactions and update records in the CRM system
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Identify opportunities to improve processes and customer communications…
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Workster Jobs is an online recruitment platform. It connects job seekers with employers across various industries. The company is recognized for its presence in the Central and Eastern European job market.
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