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A remote Customer Success role at PingWind.
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“This is my first invitation to an interview since I have been applying since April.”
Original listing text, shown exactly as published by the company.
PingWind is seeking Help Desk Staff who support triage meetings with the stakeholders to coordinate and collect additional information relevant to the issues identified by the end-user. Receives telephone calls and emails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Help Desk Staff shall be the first point of contact for all customers’ concerns and issues they may be having.
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PingWind provides information technology and professional services to U.S. federal government agencies. They specialize in areas such as cybersecurity, cloud infrastructure, and data analytics solutions.
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