Inbound Sales Development Representative

Key Responsibilities

• Handle inbound calls, emails, and web inquiries from prospective healthcare clients
• Qualify leads based on defined criteria and route opportunities appropriately
• Schedule appointments and product demos for Account Executives
• Maintain accurate activity and lead records in the CRM
• Follow up with inbound prospects to ensure timely engagement
• Learn and articulate the company’s healthcare-focused value proposition
• Collaborate with sales and marketing teams to improve lead quality and conversion

Required Qualifications

• Experience in a sales, customer support, or appointment-setting role
• Prior experience working remotely, with fluency in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar; candidates without prior remote work experience will not be considered
• Experience working with US or UK-based companies or customers
• Strong verbal communication skills and comfort speaking with prospects by phone
• Basic CRM experience (GoHighLevel, Salesforce, HubSpot, or similar)
• Reliable internet connection and a professional remote work setup

Preferred Qualifications

• Exposure to healthcare, medical services, health tech, or insurance environments
• Experience handling inbound sales or customer inquiries
• Familiarity with appointment setting or lead qualification processes

Tools & Technology

• CRM platforms (Salesforce, HubSpot, or similar)
• VoIP and dialer tools
• Google Workspace or Microsoft 365
• Slack, Zoom, and task management tools

Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.

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