A remote Engineering Leadership role at Grafana Labs.
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Grafana Labs is looking for an Majors Account Director, Key Customers who will be responsible for prospecting and growing existing business across the West region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
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Identify new opportunities to expand Grafana usage within 3-5 top existing accounts across multiple functions and business lines.
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Develop and maintain strong relationships at Executive level in current customers
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Create and execute strategic plans for defined account set
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Meet and exceed individual quarterly and annual sales goals
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Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
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Cultivate sales through outbound prospecting and inbound leads
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Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
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Become an expert in managing your sales pipeline in Salesforce
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8+ Years of Experience in Infrastructure Technology Sales
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Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
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Energetic, upbeat, entrepreneurial, tenacious team player
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Adaptable and with demonstrable experience in high velocity technology companies
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Experience using Salesforce
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Familiarity with open source technology is a significant advantage
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Experience using Command of the Message and MEDD(P)ICC is ideal
In the USA, the OTE (On-Target Earnings) compensation range for this role is 360,000-380,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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Grafana Labs
Engineering Leadership
100 open roles on Sydicom
Grafana Labs is the company behind Grafana, a widely-used open-source platform for operational dashboards, monitoring, and data visualization. The company provides a full-stack observability platform, including managed services for metrics, logs, and traces, to help users understand their systems.
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