Manager, Client Success

What You Bring

• 15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
• Proven experience in leading IT professional services delivery: managed IT services, business transformation, security, and cloud adoption across all major public cloud providers
• An understanding of Agile projects, enterprise architecture frameworks (TOGAF, Zachman)
• Expertise to guide clients through ERP implementations (MS Dynamics 365), from analysis and design to deployment and ongoing improvement
• Exceptional leadership with proven ability to lead large teams and the willingness to mentor junior staff
• Strong financial acumen, with experience managing complex budgets in excess of $8MM annually
• Passionate about customer satisfaction and service improvement