Original listing text, shown exactly as published by the company.
Key Responsibilities
1. Project & Program Leadership
- Lead project teams to achieve Operational Readiness (OR) objectives.
- Manage readiness-to-operations lifecycle for 1–3 client engagements simultaneously.
- Drive on-time, on-scope delivery of readiness programs.
2. Pillar Integration & Execution
- Serve as the primary consultant for OR campaigns integrating with Quality, Process, and Workforce streams.
- Apply OE principles to pre-Day One activities (e.g., visual management, accountability, problem-solving).
3. Client Advisory
- Act as a trusted advisor to executive stakeholders (VPs, Site Heads, etc.).
- Guide decision-making with a risk-based, speed-to-value mindset.
4. People Development
- Lead and coach cross-functional teams including CQV, Quality, and external contractors.
- Cultivate a culture of feedback and growth.
5. Thought Leadership
-Contribute to CAI's brand via white papers, conference presentations, and client tools.
Skills & Characteristics Required
- Consulting & Facilitation
- Align project stakeholders with clear vision and measurable goals.
- Expert-level guidance for site and department leadership.
- Project Execution
- Manage scheduling, resource loading, controls, and closeout.
- Execute comprehensive project planning and delivery.
- Continuous Improvement
- Drive site-wide transformation using Lean, Six Sigma, or TPM methodologies.
Qualifications and Experience
- BS or MS in a relevant science or engineering field (or equivalent).
- 3+ years as a program/project manager on life science projects ($1MM+), or
- 8+ years in GMP-regulated operations with 5+ years leading readiness/start-up/OE transformations.
(Black Belt or equivalent preferred.)
- Proven multi-site or multi-client portfolio experience.
- Deep understanding of quality systems, tech transfer, equipment qualification, and analytics.
- Excellent communication, leadership, and stakeholder management skills.
- Proficient in project management software tools.
Other Requirements
- Excellent written and verbal English communication.
- Able to work in the U.S. without sponsorship now or in the future.
- Domestic and international travel may be required.
- Willing to work overtime when necessary.
- PMI PMP or PgMP certification a plus.
Critical Competencies
Influence Strategy
- Evaluates and pursues initiatives, opportunities, and priorities based on fit with organization strategies.
- Identifies innovative solutions to challenges that have strategic impact, balancing both short- and long-term concerns.
- Identifies issues related to emerging customer and market needs.
Satisfy the Customer
- Identifies and anticipates customer requirements, expectations, and needs.
- Develops solutions that meet or exceed customer expectations and shares feedback with relevant groups.
- Consistently follows up with customers to resolve issues and maintain customer satisfaction and loyalty.
- Continually searches for ways to improve customer service, including removal of barriers and providing solutions.
Plan for Success
- Translates business/function strategies into aligned plans and objectives and integrates across business groups.
- Obtains and allocates resources needed to accomplish goals.
- Anticipates risk and builds effective contingency plans.
Pursue Execution
- Prioritizes and balances time, actions, resources, and initiatives to ensure achievement of critical goals.
- Holds self and others accountable for achieving outcomes.
- Anticipates obstacles and takes appropriate actions to accelerate work or improve quality.
Tailor Communication
- Communicates information clearly, concisely, and professionally.
- Tailors communication style and content to audience effectively.
- Writes technical concepts clearly and thoroughly for all audience types.
Build Partnerships
- Cultivates a network of people across a variety of disciplines and functions within the organization.
- Builds collaboration by identifying and conveying common interests and priorities, removing barriers, and breaking down silos.
- Appropriately involves others in decisions and plans that affect them.
- Maintains positive relationships regardless of challenges, organizational level, personality, or background differences.
Influence Others
- Develops and articulates compelling rationale for positions.
- Builds a broad base of support among key decision makers and influencers.
- Positions and explains ideas and proposals in ways that get support from others.
- Encourages others to find new solutions that improve outcomes and deliver value.
Develop Self and Others
- Continuously develops interpersonal skills to build effective internal and external relationships.
- Models company values and always acts with integrity.
- Looks for opportunities to develop breakthrough ideas and initiatives.
