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A remote Customer Success role at Assist World. 2+ years of experience in Customer Service, Operations, Administration, Project Coordination, Executive Assistance, or Virtual Assistance
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“This is my first invitation to an interview since I have been applying since April.”
Original listing text, shown exactly as published by the company.
We are a staffing agency recruiting on behalf of a fast-growing, family-owned roofing company based in Raleigh, North Carolina. Built on a philosophy of honesty, education, and exceptional customer service, the company is looking for a proactive Virtual Operations & Customer Success Coordinator to become the operational backbone of the business.
As the first point of contact for homeowners, you will play a vital role in creating an outstanding customer experience while supporting the day-to-day operations of a growing business. From responding to customer enquiries and scheduling inspections to maintaining accurate CRM records, coordinating projects, and supporting marketing initiatives, you'll ensure every customer journey runs smoothly from first contact through project completion.
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