Pre-Sales Engineer Latin America

Responsibilities

• Provide technical guidance to company partners throughout all stages of cooperation
• Design, validate, and implement technical solutions aligned with customer needs and defined business objectives
• Work closely with Sales, R&D, Support, QA, BA, and Product Management teams to resolve technical challenges and align on solutions
• Prepare and deliver technical presentations, product demonstrations, seminars, webinars, and training sessions for partners and internal teams
• Build and maintain long-term relationships with key partners, acting as a trusted technical advisor
• Actively participate in beta testing of new products and services, providing expert feedback to refine and improve solutions
• Support new product launches by ensuring technical readiness, partner enablement, and internal knowledge alignment
• Conduct market research and competitive analysis to support solution positioning and product feedback
• Represent Ajax Systems at industry conferences, exhibitions, and professional events

Key requirements

• Technical background with professional experience in alarm systems, video surveillance, access control, security, IT, telecommunications, or related industries
• Working knowledge of engineering fundamentals and electronics, including electronic components and circuit diagrams
• Languages: Fluent in English and Spanish
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly
• Proven experience delivering presentations, webinars, and technical trainings to both technical and non-technical audiences
• Ability to quickly learn and adopt new technical information, products, and technologies
• Strong analytical skills, with the ability to assess customer requirements and propose optimal technical solutions
• Ability to negotiate and confidently justify technical decisions to customers and internal stakeholders
• Strong multitasking and prioritisation skills in a fast-paced environment
• Flexible and willing to travel for business trips, industry events, conferences, and trade shows

We offer

• The opportunity to work with one of the most recognized and innovative security manufacturers in the industry.
• Challenging and impactful work, offering continuous learning, career growth, and the chance to make a real difference.
• A fast-paced, dynamic environment that fosters creativity, critical thinking, and innovation.
• Competitive compensation package.
• Full coverage of business-related expenses.