Principal Product Manager, Agentic Surfaces

What You'll Do

• Own the product vision, strategy, and roadmap for the agentic future of Home, with flexibility to extend across Now Playing, Browse, and other surfaces as the strategy matures
• Set the strategy for how Home's personalization evolves — determining where the established recommendation stack remains durable and where we deprecate it in favor of agents and the Large Personalization Model
• Lead the ideation, development, and launch of agentic experiences that move from reactive recommendations to proactive, intent-aware action
• Translate frontier model and agent capabilities into intuitive experiences a broad global audience understands and loves
• Exercise clear, traceable judgment: be explicit about what to build and what to say no to, and sunset work that no longer serves the strategy
• Set a high bar for quality and craft — the everyday interactions millions experience are the product — and hold the line between "looks great" and "is great"
• Establish the evaluation bar for agentic experiences: rigorous eval frameworks, instrumentation, and honest assessment across diverse user segments, since what delights one listener can miss millions of others
• Use prototypes and real results to learn — favor showing a working prototype over writing a long doc — and defer commitment until understanding is strong
• Use a mix of quantitative data, experimentation, and user research to understand behavior and make prioritization calls in genuinely ambiguous territory
• Partner deeply with engineering, ML, design, research, and data science to ship high-impact improvements at a fast cadence
• Influence senior stakeholders across Spotify, building alignment around a vision that spans multiple teams and surfaces
• Balance rapid iteration with our commitment to user trust, safety, and brand integrity at scale

Who You Are

• 10+ years of product management experience, with a majority in AI, consumer-focused roles
• Proven track record shipping and scaling agentic products in production at scale — real agents that take autonomous action for users, not prototypes, demos, or scripted chatbots
• Experience owning consumer products with tens or hundreds of millions of users
• Demonstrated ability to balance investment across maturing and emerging technologies — knowing when to bet on the new and when to lean on the proven
• Demonstrated ability to set product vision and roadmap and bring executive and developer-leadership audiences along
• Exceptional product taste and instinct for what makes an experience delightful
• Decisiveness under incomplete information: you triangulate the best evidence available, make the call, and own the consequences — "the AI recommended it" is never an excuse
• Highly analytical; fluent in experimentation and using data to drive decisions
• Excellent communication and stakeholder management across large, distributed, cross-functional orgs
• Ability to thrive in fast-paced, ambiguous environments where the playbook is still being written
• Deep, current expertise in how AI and agents are transforming consumer software, with a track record of building and launching agentic capabilities at scale in production
• Experience with recommender systems, personalization, or large-scale ML-driven products — and the judgment to decide where an established stack stays durable versus where to move onto a new paradigm
• Technical background or proven ability to partner closely with ML engineers and researchers on what's feasible — comfortable pulling your own data, exploring a codebase, or spinning up a prototype to unblock yourself
• Experience building evaluation frameworks for AI-driven or personalized products at scale
• Experience influencing across broad organizations and helping teams adopt new ways of working
• You have either founder or startup experience
• Passion for audio, discovery, and redefining how the world finds what it loves next

Where You'll Be

• We offer you the flexibility to work where you work best!…