A remote Product Management role at 3Pillar.
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Act as liaison between the client’s business organization and software delivery teams.
Provide subject matter expertise to guide the development and implementation of business solutions.
Lead and facilitate requirements gathering sessions, workshops, and interviews with stakeholders to capture business needs accurately and translating the requirements into functional design specifications, user stories, use cases and business process flows while ensuring alignment with project goals
Work with Business and Technical teams to groom and prioritize work and ensure effective communication and delivery of high-quality solutions.
Define and document business dependencies and understand system intricacies for all integrated platforms.
Analyze complex business processes, identify automation opportunities and reengineer processes to improve automation potential.
Perform data mapping and define all the aspects of integration between platforms
Collaborate with project managers to plan and prioritize tasks, resources, and timelines for successful project delivery and identify, document, track, and communicate risks, assumptions, issues, and decisions.
Document assigned feature sets and work with Quality Assurance to validate system functionality and ensure developed functionality conforms to specification.
Lead User Acceptance Testing sessions and ensure successful operations handoff for launched features.
Stay up-to-date with industry trends, best practices, and emerging technologies relevant to the business analysis field.
Able to work with a high level of independence and initiative, while being able to adjust daily workloads to shift for competing business priorities, to be able to finish assignments without undue supervision.
Participate in status meetings and other leadership activities for the project.
Bachelor’s degree in Management Information Systems, Computer Science, Business or related field or equivalent professional experience.
10+ years of experience as an IT Business Analyst or other relevant experience
Knowledge of Web and Mobile based platforms and experience working with APIs
Experience with Agile/Scrum methodology
Experience in creating mockups, wireframes, and prototypes.
Experience in leading/facilitating requirement meetings during business requirement gathering sessions or design discussions.
Knowledge of basic documentation software (Microsoft Word, Excel, PowerPoint)
Additional Experience Desired
Demonstrated project management skills.
Previous hands-on quality assurance background with experience full-cycle testing of functional requirements and managing requirements traceability.
Scrum training and/or certifications
Certification(s) such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis) is a plus.
Knowledge, Skills and Abilities
Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
Proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies
Proficient in using business analysis tools such as Microsoft Visio, Excel, JIRA, Confluence and other relevant software.
Excellent understanding of the organization’s goals and objectives.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent written and oral communication skills.
Excellent listening and interpersonal skills.
Logical and efficient.
Keen attention to detail.
Ability to conduct research into systems issues and products as required.
Ability to communicate ideas in both technical and user-friendly language.
Highly self-motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Ability to handle multiple projects simultaneously and manage priorities effectively.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Strong critical thinking skills to assess current processes and propose new ideas
Change Agent - Excited about change, drives business process improvement and technology expansion within the business. Resilient in the face of opposition and adversity, able to complete required changes.
Self-Starter – Adapts to technology and business changes, takes initiative to learn new technologies and business processes and shares skills gained with team members.
Excellent interpersonal skills to build strong relationships and work collaboratively with diverse teams.
Saving Fund “Asociacion Solidarista”
Beach house (Managed by the Asociacion Solidarista)
Discounts in local shops
Direct deposit of payroll.
What is it like working for 3Pillar Global?
At 3Pillar, we create an environment where people can do their best work while maintaining a healthy work-life balance.
Our culture is guided by four core values: Collaboration, Outperform, Respect, and Evolve—the principles that shape how we work, grow, and succeed together.
3Pillar
Product Management
76 open roles on Sydicom
3Pillar Global is a digital product development company that partners with businesses to build innovative software solutions. They specialize in custom software development, product strategy, and user experience design to help clients accelerate their digital transformation.
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