A on-site role at There's a reason why Fiserv.
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Original listing text, shown exactly as published by the company.
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Collaborate with product development teams to understand the functionality and features of new and existing products
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Work closely with clients and internal partners to trouble shoot, research and resolve product inquiries and impacting issues on client’s use of Fiserv products
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Take a “Client First” approach by providing consultative servicing to meet client and company objectives. Cultivate positive relationships with clients and internal partners
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Act as a subject matter expert on our products during client interactions, demonstrations and training sessions
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Conduct market research and competitor analysis to identify opportunities for product improvement and differentiation
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Develop and deliver product presentations, training materials and documentation for both internal and external teams
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High school diploma or equivalent required
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6-10 years of account management experience
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4-5 years of Fiserv experience
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Strong verbal and written communication skills along with coaching skills to do the same.
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Detail-oriented with a focus on delivering exceptional customer service
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Bachelor’s Degree in Business or Finance
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Previous experience in the Financial Services Industry
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Knowledge of Fiserv systems, (PCF, ACS, Letters, DQ, Rules, 3270.)
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Experience and knowledge of technical methodologies such as Waterfall and Agile.
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Proven experience in a product consultant or similar role within the technology or software industry.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
There's a reason why Fiserv
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Fiserv is a global provider of financial technology solutions. The company offers a range of services, including payment processing, digital banking platforms, and core account processing for financial institutions and merchants. They are known for enabling a variety of financial transactions and services worldwide.
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