Original listing text, shown exactly as published by the company.
About this role
We're looking for a Product Designer who is excited to work on complex, meaningful problems. You'll spend most of your time understanding and documenting user workflows across multiple touchpoints, and translating those insights into clear, functional interfaces.
This role is for someone who looks beyond visual polish. Craft matters, but great design is about understanding systems, listening to users, and creating experiences that work. If you get energized by untangling complexity rather than avoiding it, you'll thrive here.
Responsibilities
- Drive the full design process — from discovery to delivery — with guidance from senior designers
- Conduct user research with customers and analysts, and help translate findings into product requirements
- Map and document security workflows across internal operational teams and end-users - surfacing friction points along the way.
- Participate actively in weekly design critiques and give and receive constructive feedback
- Contribute to Baseplate, our internal design system, by documenting components, flagging inconsistencies, and helping maintain design standards across the products.
- Collaborate closely with designers, product managers, engineers, and internal stakeholders
You'll Thrive Here If You
- Stay curious about the domain: You have a genuine interest in learning about cybersecurity and the challenges faced by security operations teams.
- Advocate for users: You naturally center the needs of both external customers and internal analysts, and you're learning to balance those needs against technical and business constraints.
- Think in systems: You consider how interactions connect, not just how a single screen looks.
- Take ownership and seek support: You can work independently on defined tasks, but you also know when to ask for help and actively engage with your team.
- Communicate clearly: You can explain your design thinking to both engineers and non-technical stakeholders in plain language.
Skills and Requirements
- 3+ years of relevant experience in UX, product, or interaction design
- Experience with or strong interest in Enterprise SaaS or B2B products
- Solid skills in designing user flows, wireframes, and prototypes
- Familiarity with customer journey mapping or service design techniques is a plus
- Good collaboration and communication skills across cross-functional teams
- Proficiency with Figma; familiarity with tools like FigJam, Miro, or Lucidchart is a bonus
- Knowledge of secure coding practices and understanding of secure development principles to building safe, trusted systems
- Fluency in spoken and written English
- A portfolio link or PDF samples that show your process, not just the outcome. Include at least one example of a journey map, flow diagram, or workflow documentation alongside the final design. We want to see how you think, not just the final designs.
