Original listing text, shown exactly as published by the company.
What You’ll Do
- Own the end-to-end product vision, strategy, and multi-year roadmap for aspects of our Supplier Network, with a strong emphasis on AI-forward capabilities such as intelligent buyer-supplier matching, predictive risk and fraud detection, generative AI for onboarding and insights, autonomous workflows, and adaptive trust/identity verification.
- Define and scale two-sided growth loops that increase buyer demand, supplier participation, transaction velocity, and network effects while maintaining marketplace integrity and buyer trust.
- Lead product strategy for supplier business, including subscriptions, premium visibility, marketplace access, sourcing events, APIs, and new AI-powered premium services.
- Partner deeply with Engineering, AI/ML, Design, Data Science, Sales, Marketing, and Customer Success to deliver high-impact features from concept to launch and iteration.
- Drive product-led growth (PLG) motions tailored to enterprise procurement workflows, balancing speed with long-term platform health and second-order network effects.
- Engage directly with customers and prospects to validate needs, gather insights, and shape differentiating solutions in supplier profiles, risk, trust, and identity management.
- Define north-star metrics and success frameworks focused on network liquidity, activation rates, monetization, retention, and AI-driven business outcomes
- Monitor emerging trends in AI, two-sided marketplaces, trust/identity providers, and spend management to keep Coupa at the forefront of innovation.
What You Will Bring to Coupa
- 8+ years of product management experience, with senior leadership ownership of growth, monetization, marketplace, or network products in B2B SaaS companies
- Proven experience scaling two-sided buyer and supplier networks (or equivalent marketplaces/platforms) with a track record of driving meaningful revenue and adoption
- Strong intuition for AI/ML applications in enterprise workflows (e.g., predictive analytics, generative AI, intelligent automation, or trust/identity systems).
- Experience operating in fast-paced, matrixed organizations with the ability to influence across functions and executives.
- Data-driven decision-making skills, excellent communication, and a builder mindset comfortable with ambiguity and high accountability.
- Preferred
- Direct experience at spend management platforms like Coupa or similar (e.g., procurement, payables, or supplier risk solutions).
- Background with trust and identity providers or supplier verification companies such as Relish or Trustpair (vendor fraud prevention, bank account validation, and identity verification) in B2B.
- Passion for AI innovation and its ability to transform B2B commerce and supplier ecosystems.
- Deep understanding of procurement, spend management, supplier lifecycle, risk management, or supplier information management.
