A hybrid Product Management role at Jet Support Services, Inc..
How Sydicom helps: we read this listing’s requirements and tune your CV and cover letter to the keywords its ATS (Lever) is scanning for, for candidates in United States, then help you apply.
Original listing text, shown exactly as published by the company.
Build and maintain business relationships
Develop strong working relationships with business unit stakeholders — understand their goals, workflows, and pain points well enough to represent them accurately to engineering
Serve as a responsive, reliable point of contact for your stakeholders; triage incoming requests and manage expectations clearly
Partner closely with the Director of Product to ensure alignment on priorities and communicate the full picture back to the business
Lead discovery for assigned initiatives: ask the right questions, separate what stakeholders ask for from what they actually need, define the problem before proposing a solution, and break the ask into phases that deliver value quickly and allow for iteration
Own the spec library for your portfolio: write and maintain clear, AI-ready requirements that Solution Architects and engineering teams can work from directly
Use AI to accelerate the requirements process — generating first drafts, synthesizing input from multiple stakeholders, and maintaining living documentation as products evolve
Use AI to build mockups and prototypes that make the proposed solution tangible — pressure-testing ideas with stakeholders before engineering invests in the build
Define acceptance criteria and ensure solutions meet business intent before and after release
Drive delivery and adoption
Partner with Solution Architects through the delivery cycle; stay close enough to the build to catch misalignment early
Own release communication to your business unit; ensure stakeholders know what’s coming, when, and how to use it
Track adoption metrics post-launch; understand whether what shipped is driving value and surface that information clearly
Identify and escalate blockers; keep delivery moving without creating pressure that compromises quality
Prioritize and communicate tradeoffs
Maintain a clear, prioritized backlog for your portfolio; make visible what’s in, what’s out, and why
Communicate prioritization decisions to stakeholders transparently — including the ones that will disappoint someone
Protect the engineering team from scope creep while keeping stakeholders bought in to the plan
Work AI-first
Use AI tools actively in your daily work — requirements drafting, research, stakeholder synthesis, backlog management
Continuously look for ways AI can make you a better, faster product manager
Stay current on AI tooling relevant to your domain; bring ideas proactively rather than waiting to be asked
Required
2–4 years of product management experience in a business-facing, stakeholder-intensive environment
Demonstrated use of AI in your product work — at minimum, writing specs or requirements with AI assistance; we expect this to already be part of how you work, not something you’re planning to start
Proven ability to build trusted relationships with non-technical stakeholders and translate their needs into clear product requirements
Strong written communication skills; able to write requirements and documentation that engineers and AI agents can work from without interpretation
Comfortable with ambiguity — able to start with a vague problem and produce a structured, prioritized plan
Chicago-based; able to be in the office a minimum of 3 days per week
Experience working in complex multi-stakeholder environments
Experience contributing to a spec-driven or AI-assisted delivery model
Exposure to agile or iterative delivery processes — and the judgment to know when to follow the process and when to adapt it
Not required
People management experience — this is an individual contributor role
Aviation or MRO domain experience — curiosity and the ability to learn a new domain quickly matters far more than knowing ours already
This role is a great fit for someone who is energized by being genuinely useful to the people they work with — someone who takes pride in understanding a business problem deeply before proposing a solution, and who sees clear writing as a superpower, not a chore. You are already using AI to do your job better, not because you were told to, but because you found it worked. You want to be in an environment that is moving fast and building something new, and you are comfortable being one of the people who helps figure out how it should work.
Jet Support Services, Inc.
Product Management
19 open roles on Sydicom
Jet Support Services, Inc. (JSSI) is a maintenance support and financial services provider to the aviation industry. The company offers hourly cost maintenance, or Power by the Hour, programs for corporate and private aircraft engines, APUs and airframes. The company's JSSI Parts & Leasing division provides parts, engine and APU leasing support for approximately 10,000 aircraft maintenance events each year. Following the acquisitions of TRAXXALL, SierraTrax and Conklin & de Decker, JSSI also offers aircraft consulting services and software to support aircraft owners and operators with aircraft maintenance tracking, acquisition, financing and operating decisions.
Source: Wikipedia