Product Manager, Integrations

✨ Your Responsibilities

• Integration Strategy & Connector Roadmap: Own the prioritization framework for new connectors (deal size, ICP alignment, broad applicability, workflow enablement) and drive improvements to existing ones. Balance breadth vs. depth tradeoffs.
• 3rd-Party API Assessment & Data Modeling: Evaluate vendor APIs, map their identity and access models (nested groups, delegated admins, multiple auth types) to Lumos's internal data model (accounts, entitlements, access graphs), and identify data gaps.
• Integration Quality & Reliability: Establish and maintain enterprise-grade reliability standards — connection success rates, sync SLAs, proactive health monitoring, and self-serve recovery paths.
• Customer-Facing Integration Experience: Own the integration discovery, connection, troubleshooting, and self-service recovery journey. Make integrations connectable in under 5 minutes.
• Vendor Ecosystem Management: Maintain sandbox environments, track API changes, manage relationships with key technology partners, and build a connector testing strategy.
• Cross-Team Collaboration: Work with Data Platform, Analytics, Albus, AppStore, LCM, and AppLifting teams to ensure integration data powers downstream products effectively.

🙌 What We Value

• 5+ years of experience in product management, ideally at a B2B SaaS company with significant integration/connector surface area
• Experience working with 3rd-party APIs — assessing capabilities, limitations, and mapping data models
• Understanding of ETL/data pipeline concepts and experience with data extraction at scale
• Track record of improving product quality metrics (error rates, support ticket volume, customer satisfaction)
• Experience with enterprise customer requirements (complex identity landscapes, on-prem systems, compliance)
• Comfortable navigating vendor ecosystems and managing external dependencies

💰Pay Range

• $155,500 - $210,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.