Original listing text, shown exactly as published by the company.
Key Responsibilities
Project & Process Management● Own documentation-heavy projects from intake to completion
- Break down ambiguous requests into clear scopes, timelines, and deliverables
- Track progress, dependencies, and risks across multiple initiatives
- Proactively identify gaps, inefficiencies, or unclear ownership
- Keep stakeholders aligned through clear updates and documentation
Writing & Documentation● Create, organize, and maintain internal documentation such as
- Process docs
- SOPs
- PRDs / project briefs
- Decision logs
- Knowledge base articles
- Turn raw notes, conversations, and ideas into structured, readable documents
- Edit and improve existing documentation for clarity, accuracy, and usability
- Establish and enforce documentation standards and templates
Organization & Systems Thinking● Design logical folder structures, naming conventions, and version control practices
- Ensure documents are easy to find, understand, and keep up to date
- Think critically about how information flows across teams
- Recommend tools or workflows to improve documentation and project tracking
Collaboration● Work closely with product, operations, engineering, compliance, and support teams
- Facilitate meetings when needed, capturing clear notes, decisions, and action items
- Ask thoughtful questions to surface assumptions and clarify intent
- Push back constructively when requests are unclear or inefficient
Required Qualifications● 3+ years of experience in project management, technical writing, operations, or a similar role
- Strong writing and editing skills — able to explain complex ideas clearly and concisely
- Proven ability to organize large amounts of information
- Must have experience with Asana
- Experience creating and maintaining documentation used by multiple teams
- Comfortable working with ambiguity and incomplete information
- Strong attention to detail without losing sight of the bigger picture
- Flexibility to work US Pacific time 9 AM to 7 PM
- Must be based in the Philippines…
