Original listing text, shown exactly as published by the company.
Key Responsibilities
Growth Team Management
- Recruit, hire, and onboard growth professionals (community liaisons) to build referral partnerships.
- Develop comprehensive training programs for new and existing growth staff on services, target markets, and growth methodologies.
- Implement performance management systems, including goal setting, regular coaching, and performance reviews.
- Establish territory assignments and coverage models to optimize market penetration.
Regional & Enterprise Growth Relationship Development
- Build and maintain strategic relationships with regional health systems, medical groups, and enterprise clients.
- Develop partnerships with Medicare Advantage plans, Medicaid managed care organizations, and commercial insurance providers.
- Cultivate relationships with senior living communities, assisted living facilities, and continuing care retirement communities.
- Establish connections with physician practices, specialty clinics, and hospital discharge planning teams.
- Represent Ennoble Care at regional healthcare conferences, medical society meetings, and industry events.
Growth Analytics & Performance Reporting
- Oversee growth reporting and analytics functions with support from the data analytics team.
- Utilize key performance indicators (KPIs) and dashboards to track marketing team performance, pipeline health, and conversion rates.
- Analyze market trends, referral patterns, and competitive intelligence to inform strategic decisions.
- Create regular reporting cadences for executive leadership on growth performance, market opportunities, and growth projections.
- Implement CRM systems and growth tracking tools to optimize lead management and follow-up processes.
Revenue Growth & Performance Management
- Drive consistent achievement of quarterly and annual revenue targets for the region.
- Recommend pricing strategies and contract structures that ensure profitable growth.
- Monitor market trends, competitive landscape, and customer feedback to inform strategic decisions.
- Collaborate with clinical leadership to ensure service delivery capabilities align with growth commitments.
Cross-Functional Collaboration
- Partner with Clinical Operations to ensure seamless service delivery and client satisfaction.
- Work closely with Marketing to develop lead-generation campaigns and growth-enablement materials.
- Coordinate with Finance on contract terms, pricing models, and revenue recognition.
- Collaborate with Quality and Compliance teams to maintain regulatory adherence and clinical standards.
Qualifications
Required Experience
- 7+ years of growth leadership experience in hospice or house calls, home health, assisted living, long-term care, or skilled nursing facilities.
- Home-based medical services or hospice experience strongly preferred.
- Proven track record of recruiting, training, and managing growth teams.
- Experience in performance management, coaching, and professional development of growth professionals.
- Demonstrated success building relationships with healthcare executives, medical directors, and facility administrators.
- Background in post-acute care settings and understanding of referral-based business models.
Industry Expertise
- Deep knowledge of house calls or hospice service delivery models and market dynamics (ideal).
- Understanding of hospice, home health, assisted living, skilled nursing, or long-term care growth processes and referral patterns.
- Familiarity with Medicare, Medicaid, and managed care reimbursement for home-based services.
- Knowledge of healthcare regulations affecting hospice or home-based medical practices and provider operations.
- Experience with senior living communities, continuing care retirement communities, and post-acute care facilities.
Education: Bachelor's degree, MBA, or advanced degree in healthcare administration, business, or related field preferred
Travel: This role will require travel to Ennoble Care markets to recruit, train and market with employees.
