Original listing text, shown exactly as published by the company.
What you will be doing
- Own revenue outcomes across your portfolio by carrying a monthly/quarterly expansion quota and driving consistent growth in account spend
- Identify, qualify, and execute upsell and cross-sell opportunities within existing SMB Partners to increase product adoption and monetised revenue
- Proactively engage your portfolio using a structured outbound cadence (calls, video, and face-to-face meetings) to create commercial opportunities, not just respond to requests
- Analyse account performance and platform usage data to spot growth signals, prioritise accounts, and build targeted action plans
- Run consultative sales conversations that clearly link Partner goals to Fresha solutions, handling objections and guiding Partners to the right products and features
- Retain Partners by increasing value realised and addressing early churn risk through adoption, education, and commercial problem-solving
- Build strong relationships with decision-makers and influencers across your accounts to drive long-term revenue expansion
- Partner with Sales, Onboarding, and internal teams to remove blockers, improve Partner outcomes, and accelerate growth across your book
What we are looking for
- 1 to 2 years experience in outbound business development and/or a quota-carrying account management or sales role
- Demonstrated ability to hit targets and stay motivated by revenue goals and commission outcomes
- Confidence running commercial conversations (pricing, value articulation, negotiation, objection handling)
- Strong organisation skills to manage a high-volume portfolio with a consistent cadence
- A proactive, self-starter mindset and comfort operating in a changing environment
- Experience selling into small businesses is a plus
- SaaS or platform experience is beneficial, but not essential if you’ve sold value and outcomes before
- Excellent communication and listening skills
- Creative problem-solving, with a test-and-learn approach to improving results
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
Interview Process
- Screen stage - Video-call with a member from the Talent Team - 30 MINUTES
- 1st stage - Video-call/in-person with Hiring Manager - 45-60 MINUTES
- Final stage - Video-call/in-person with Hiring Team - 60-75 MINUTES
We aim to complete the entire interview process and deliver feedback within 3 weeks.…
