Original listing text, shown exactly as published by the company.
Key Responsibilities
- Lead, coach, and manage a team of outbound SDRs focused on appointment setting
- Conduct regular call listening, live observations, and deal reviews to ensure quality and consistency
- Provide clear, actionable feedback on pitch delivery, messaging, objection handling, and call structure
- Monitor SDR performance metrics and drive continuous improvement against targets
- Ensure outbound processes, scripts, and messaging are executed to standard
- Support onboarding, training, and ongoing development of SDRs
- Collaborate with sales leadership to align SDR output with pipeline and revenue goals
Required Qualifications
- Proven success as an outbound SDR, with a track record of meeting or exceeding appointment-setting targets
- Prior experience as a Team Lead, SDR Manager, or Sales Manager, with direct people management responsibility
- Demonstrated ability to coach through call observation and detailed performance feedback
- Strong attention to detail with a focus on quality control and execution
- Comfortable reviewing high volumes of prospect and client calls
- Non-negotiable: Must have prior experience working in a remote environment, be fluent with remote collaboration tools (such as Slack, Zoom, Google Workspace, Asana, or similar), and have experience working with US or UK-based companies. Candidates without this experience will not be considered.
Preferred Qualifications
- Experience managing outbound SDR teams in high-volume sales environments
- Familiarity with U.S.-based sales motions and B2B prospecting strategies
- Experience scaling SDR teams or improving outbound performance metrics
- Exposure to sales enablement, scripting, or training programs
Tools & Technology
- CRM platforms (e.g., Salesforce, HubSpot, or similar)
- Sales engagement tools (e.g., Outreach, SalesLoft, or similar)
- Call recording and conversation intelligence tools
- Performance reporting and dashboard tools
- Remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar)
Please NOTE
It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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