A remote role at Superside.
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Original listing text, shown exactly as published by the company.
Own the end-to-end relationship for a portfolio of clients, ensuring retention and strong stakeholder trust.
Manage renewals and support moderate growth opportunities within defined commercial frameworks.
Guide Project Managers to ensure smooth delivery and consistent quality across engagements.
Monitor account health, revenue performance, and provide forecasting inputs to senior leadership.
Identify and resolve risks early, acting as the main point of escalation for your accounts.
Translate customer goals into clear, structured creative programs.
Use performance data and insights to support QBRs and renewal conversations.
Maintain a strong understanding of Superside’s services to identify value-driving opportunities.
Partner with cross-functional teams to ensure alignment on delivery and account strategy.
What you'll need to succeed
5+ years of experience in account management or client services within creative, digital, or professional services environments.
Experience managing and retaining client accounts with ownership of renewals.
Ability to lead commercial conversations within defined pricing and deal structures.
Strong stakeholder management skills, with experience working with senior clients.
Experience working with cross-functional teams such as Project Managers and Producers.
Comfort using data to inform account decisions and forecasting.
Strong communication skills in English, with the ability to connect delivery to business outcomes.
Superside
YC W16Other
25 open roles on Sydicom
Superside is the world's leading AI-first creative partner for enterprise teams. We help marketing and creative teams at brands like Amazon, Microsoft, Reddit, DoorDash and Intuit scale high-quality, on-brand creative without the cost or complexity of traditional agencies. We are not a traditional agency, a freelance marketplace or a standalone AI tool. Superside combines a global team of expert designers, writers, motion artists and strategists with AI-powered workflows and Superspace — our proprietary creative management platform — all delivered through one flexible subscription. With 800+ team members across 70+ countries, 200,000+ projects delivered and 90%+ of our creatives AI-certified, we cover every creative service from ad creative and video to motion, branding and web design. Since Y Combinator W16, Superside has raised capital from Luxor Capital, Prosus Ventures, Freestyle Capital, Slack Fund, Sam Altman, High Alpha and Alliance Ventures.
Source: Y Combinator
