Senior Engagement Director (Adobe)

Responsibilities

• Serve as the primary trusted advisor for C-level and VP stakeholders, providing long-term digital strategy, roadmap planning, and leadership for executive steering committees.
• Define multi-year roadmaps for the Adobe Experience Cloud, translating business objectives into measurable KPIs and ensuring solutions leverage emerging capabilities and scalability standards.
• Own the account P&L and revenue growth, leading SOW development, pricing strategy, and commercial negotiations to drive upsell and cross-sell opportunities.
• Provide executive supervision over complex implementations, establishing governance models and risk mitigation plans to ensure programs remain aligned with scope, timeline, and budget.
• Oversee diverse delivery teams—from UX to DevOps—to ensure effective backlog management, release planning, and seamless coordination across multi-disciplinary Adobe programs.
• Facilitate high-level workshops to define technical requirements while mentoring internal engagement managers and partnering with Adobe Alliance teams on go-to-market positioning.

Minimum Requirements

• 10+ years of professional experience in Engagement Management, Program Management, or Digital Consulting, with a focus on large-scale technology delivery.
• 5+ years leading enterprise-scale engagements across the Adobe Experience Cloud, including AEM (Sites/Assets), Adobe Commerce, CDP, Target, and Analytics.
• Proven track record of managing multi-million-dollar digital transformation programs, including full accountability for P&L, forecasting, and margin management.
• Deep Ecosystem Knowledge: Subject matter expertise in enterprise CMS/DXP ecosystems, with a specialized focus on architecting and optimizing Adobe Experience Manager.
• Exceptional verbal and written communication skills with demonstrated experience presenting complex digital strategies to C-suite and VP-level stakeholders.
• Strong proficiency in Agile delivery frameworks and SDLC processes, with extensive experience leading distributed, cross-functional engineering and design teams.

Preferred Qualifications

• Adobe certifications (AEM Sites & Assets, Adobe Commerce, Target, Analytics, etc.).
• Experience partnering directly with Adobe Alliance teams and participating in joint business planning.
• Background defining enterprise personalization, commerce, or customer data strategies.
• Experience migrating legacy CMS platforms to Adobe Experience Cloud.
• Familiarity with cloud infrastructure (Azure, AWS) and composable architecture patterns.