Senior Product Designer - Claims

What you will be doing

• Working in a cross functional team work. You’ll work collaboratively with product managers, engineers, operations and other designers; challenging and educating each other along the way.
• Conducting research internally and externally. You’re comfortable running your own research, gathering feedback and using insights to inform design decisions.
• Implementing high-quality, clear designs. Using design principles, industry knowledge and best practices you’ll make rational decisions that helps our customers when they interact with Marshmallow.
• Navigating stakeholders. Claims is a very costly area to the business with a lot of stakeholder attention. You’ll need to be able to navigate stakeholders with in the business, taking them on the journey and keeping them in the loop.
• Maintaining high design standards by pairing with your peers, holding design reviews, facilitating workshops and contributing to the wider design system.

You should apply if

• You enjoy complex problems. With lots of moving parts. You really have to think holistically about the claims process and varying workflows constantly.
• You are actively and curiously using AI. You use AI to optimise your workflow and create efficiency gains. You’ve had experience shipping to production, analysing data and you’re curious about which tools and releases will help you progress faster.
• You are just as happy designing internal tools as well as mobile apps. The work is varied and it changes drastically from project to project. Be prepared to switch context quickly.
• You are a self-starter. You look to make continuous improvement to the products that you are working on.