Original listing text, shown exactly as published by the company.
THE ROLE
As a Senior Product Manager (Supply Chain), you will define and execute the product strategy for our core Supply Chain operations, including inbound logistics, processing, and stock management. You will be a highly autonomous and strategic leader, driving significant automation initiatives to enhance efficiency and scalability. Your influence will be critical in aligning internal and external stakeholders to deliver a world-class, seamless luxury resale experience.
WHAT YOU'LL DO
- Define and own the long-term product strategy for our Supply Chain & Logistics platform, aligned with company growth, cost efficiency, and customer experience goals.
- Lead end-to-end shipment management product initiatives — from carrier selection and label generation to real-time tracking, exception handling, and last-mile delivery optimization.
- Own the product vision for dropshipping operations, designing scalable flows that coordinate inventory visibility, order routing, and supplier fulfillment without compromising on quality or speed.
- Map, design, and optimize end-to-end operational and financial flows — including logistics cost reconciliation, returns processing, and their downstream financial impact.
- Drive integrations with key external and internal tools (WMS, ERP,, carrier APIs, e-commerce platforms), acting as the product bridge between Engineering, Operations, and executives.
- Operate with high autonomy and strategic ownership across the full product lifecycle — from discovery and scoping through delivery, iteration, and impact measurement.
- Lead stakeholder alignment across all levels: executive leadership (C-level), Operations leads, Finance, and external partners — translating complex operational realities into clear product decisions and roadmaps.
- Define and monitor KPIs across logistics performance (e.g., shipment accuracy, carrier SLA compliance, processing cycle time) and operational financial metrics.
- Anticipate operational bottlenecks before they become business problems — bringing a critical thinking and continuous improvement mindset to everything you do.
- Collaborate with Engineering to break down strategic initiatives into well-defined, actionable backlogs, ensuring high-quality and on-time delivery.
WHO YOU ARE
- 5+ years of Product Management experience, with a strong track record in logistics, supply chain, or operationally complex B2B/marketplace platforms.
- Deep understanding of shipment management flows and ideally hands-on experience with dropshipping or distributed fulfillment models.
- Familiarity with operational-financial flows: how logistics decisions translate into costs, reconciliation, and financial reporting.
- Experience driving integrations with tools such as WMS, ERP, TMS, or carrier platforms (e.g., EasyPost or equivalent) — able to speak both product and technical language fluently.
- Exceptional communicator (verbal and written, English mandatory) — proven ability to align and influence stakeholders across executive, technical, operational, and financial functions.
- Highly autonomous and self-directed, with strong critical thinking and the ability to make sound decisions in ambiguous, fast-moving environments.
- Data-driven, using metrics and analysis to drive prioritization and demonstrate impact.
- Proactive problem-solver with a bias for action and a continuous improvement mindset.
