Senior Product Manager - Clinical

About the Role

Hi! I'm Jeremy, a Staff Product Manager at Jane. I lead product for two teams within our Clinical group, working on the intersection of care delivery and AI — shaping how practitioners document, chart, and leverage intelligent tools in their day-to-day clinical work.

I'm looking for a Senior Product Manager to join one of our Clinical teams, focused on everything the patient contributes to their own care: consents, intake forms, and surveys. If you've ever filled out a clipboard of paperwork before an appointment, you already know the problem space. But at Jane, we're rethinking how that information flows, how it's collected, and how it connects to the rest of the care experience. This is foundational work that touches nearly every clinic using Jane.

This team is forming as part of a deliberate rebalancing of our Clinical group. You'll help shape the team's identity, build its roadmap, and define what success looks like. It's a rare opportunity to have that kind of influence inside a company that's already at scale with thousands of clinics relying on us every day.

The right person for this role has strong product instincts, a bias for shipping, and a genuine curiosity about how practitioners and patients interact with clinical workflows. Experience in healthcare is a plus, but what matters more is your ability to get deeply curious about a complex problem space and move a team forward with clarity.

You can find me on LinkedIn here

What Impact We’re Looking for You to Make

• Own the roadmap for consents, intake forms, and surveys, building a clear point of view grounded in customer needs, data, and Jane's product strategy
• Shape how patients contribute to their care digitally, reducing friction for both patients and the practitioners who rely on that information
• Identify and deliver AI-powered experiences that make patient intake smarter and less burdensome. This means evaluating where AI creates real value (and where it doesn't), owning the end-to-end delivery of those experiences, and defining how we measure whether they're actually working
• Establish guardrails for AI features in this space, including fallback behavior and human-in-the-loop patterns, so that what we ship is trustworthy for practitioners and patients
• Champion AI usage across the team and group, not just in the product but in how we work. Use AI to accelerate discovery, analyze customer feedback, generate insights, and automate the low-value tasks that slow teams down
• Drive a consistent shipping cadence through iterative, well-scoped work. We want the team humming with momentum and clarity on what's next
• Be creative about how we learn faster. Run effective betas, expose hidden assumptions, and proactively share learnings across teams
• Collaborate closely with design, engineering, data, support, and marketing to ship the whole customer experience, not just the feature
• Build alignment with stakeholders across Clinical and beyond. Ownership here is end-to-end: from problem discovery through launch and enablement

What Experience We Need

• 5+ years of product management experience, ideally with time spent in complex, workflow-heavy product areas
• Experience delivering an AI-powered product or feature from concept through launch (0 to 1). You've navigated the unique challenges of shipping AI: defining what "working" looks like, setting up evaluation criteria, managing reliability and trust, and knowing when to pull something back
• A track record of owning a team's roadmap and building compelling rationale that connects to a broader strategy
• Comfort evaluating tradeoffs between AI and non-AI approaches. You have a thoughtful perspective on when AI creates real value versus when it adds complexity, and you can articulate that reasoning to your team and stakeholders
• Comfort working across teams and influencing without authority. This role requires close collaboration with adjacent Clinical teams, Support, and PMM
• Strong product sense: you talk to customers regularly, anchor decisions in data, and can articulate the "why" behind your roadmap to a range of audiences
• Experience running betas, experiments, or phased rollouts. You know how to scope small, learn fast, and adjust
• You actively use AI tools to improve your own productivity and you're excited about helping others do the same
• You're someone who takes ownership broadly. When something falls through the cracks, your instinct is to pick it up, not point it out

If you don’t meet every single qualification but are excited about this role, we’d still love to hear from you.

More About Jane

Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We’re now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers.

We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We’re all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.

Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We’re proud of what we’ve built and quick to admit what we don’t know yet. We listen, learn, and adjust as we go.

We’re also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team.

Our goal isn’t just delivery, it’s delight. We move quickly, communicate openly, and solve real problems together. If you’re energized by ambiguity, motivated by impact, and eager to learn with others, you’ll thrive at Jane.