A remote Product Management role at Lendbuzz.
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Original listing text, shown exactly as published by the company.
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Craft a contact center vision and strategy that’s aligned with tech and operational leaders
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Orchestrate a holistic, scalable contact center solution that maximizes customer experience while increasing efficiency
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Create a digital-first strategy shifting call volume intelligently towards digital channels for maximum impact and ROI
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Align with leadership on key business metrics for collections and customer care
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Optimize outbound campaigns leveraging ML/Predictive modeling to improve right party contacts rates as well as payment outcomes
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Collaborate with operations teams on supporting workforce management systems
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Partner closely with engineering to drive the creation, planning, prototyping, and development of products and features in support of key product metrics and goals
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Foster strong relationships with subject matter experts, analysts, data scientists, and technology teams across Lendbuzz
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Own, prioritize and maintain the product backlog
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Analyze and articulate insights from data to inform product roadmap decisions and drive alignment across functions and senior leadership
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Break down features into detailed stories and acceptance criteria that can be executed by an agile team. Find ways to deliver value incrementally.
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Effectively communicate to a wide business audience project status and post-launch measurement of progress
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6+ years of experience in Product Management roles
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5+ years of experience in contact center technologies
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In-depth knowledge of Scrum, Kanban, or other agile software development methodologies
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Significant experience running inbound and outbound campaigns a must
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Strong project management skills, with a keen attention to detail and ability to manage projects of varying sizes and scopes
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Passion for product development, data science, and the intersection of software and finance, with additional experience in financial markets or the automotive industry being a plus.
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Ability to collaborate effectively across functional groups with adaptability and empathy
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Proven ability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution.
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Demonstrated capability to prioritize and manage multiple complex work streams simultaneously, ensuring efficient and effective project execution…
Lendbuzz
Product Management
59 open roles on Sydicom
Lendbuzz is a financial technology company specializing in automotive financing. They use an AI-powered platform to assess creditworthiness and provide car loans. Their technology aims to expand access to financing for consumers, including those with limited U.S. credit history.
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