Senior Product Manager, Jobs

The role

Reporting to the Senior Director of Product Management, the Senior Product Manager will lead the product strategy and execution for Jobber’s Jobs team. You will balance quantitative and qualitative research to deeply understand both the overall market conditions and our customers’ problems, to ensure we are executing on the highest priority initiatives. You will collaborate with cross-functional teams to help guide the success of the product, utilize data and consumer research to understand and validate top priorities, conceptualize a strategy, work to execute with a team of developers and designers and then measure success. You will be a motivator for your team, and keep them engaged and excited about finding and developing solutions to empower small businesses.

The Senior Product Manager will

• Lead end-to-end product development including product discovery, shaping, delivery, and ensuring successful outcomes.
• Drive clarity and alignment across the team, stakeholders, and organization, fostering collaboration and ensuring shared understanding of product goals.
• Conduct both qualitative and quantitative research to deeply understand customer needs, challenges, and behaviors — then synthesize these insights into actionable strategies that inform product decisions and enhance user experience.
• Act as the voice of the customer within the organization, ensuring customer feedback is consistently integrated into the product development process.
• Define and execute the roadmap, balancing short-term wins with long-term innovation.
• Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers.
• Build detailed product plans, oversee execution, and implement key success metrics. Iterate based on performance metrics, customer feedback, and evolving business needs.
• Coordinate the release process, ensuring smooth and effective product launches while maintaining clear communication with all stakeholders involved.

To be successful, you should have

• Proven product management experience at a Senior level in a Saas environment.
• Have previous experience working within agile and scrum frameworks, leading cross-functional teams through iterative product cycles and adapting to shifting priorities.
• Show strong leadership and decision-making abilities, with a proactive approach to identifying problems and proposing innovative solutions.
• Be commercially minded, with the ability to balance customer needs with business goals, ensuring that product development aligns with the company’s greater objectives.
• Maintain a data-driven mindset. You rely on data to define problems and measure success, and you thrive on contextualizing your work through various tools, systems, and processes.
• Comfortability with ambiguity, and the ability to manage both confidence in decision making, with the humility necessary to try things and get them wrong.
• Operate with a high level of autonomy, taking initiative and executing on projects without oversight, while consistently driving towards continuous improvement.
• Exceptional communication, strategic thinking, and execution skills — and the ability to motivate teams around bold goals.

Location

We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.

Compensation

At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $145,900, a midpoint of $171,600, and a maximum salary of $197,400, designed to show the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire’s skills, experience, and against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us, too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!

What you can expect from Jobber

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
• To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.